Cancellations

• Community Education reserves the right to cancel and/or combine any program with insufficient enrollment within 7 days prior to the class’s start date. All participants will be notified of changes in schedule via their email associated with their MyRec account. Please be sure your email address is current and up to date.
• When GDRSD schools are closed for either school/town events or due to inclement weather, programs will not be held on that day. Classes will be rescheduled for a later date.
• To cancel registration prior to the start of an activity you must notify the PTYC 10 days prior to the start of the program to be eligible for a refund. Any cancellation after this time will not receive a refund.

Refund Policy

• In the event a course is canceled due to low enrollment, you will receive a full refund or issued account credit if you so choose.
• To process your refund you must respond to the cancellation email within 14 days; otherwise, we will process the refund as a household credit.
• In order to withdraw from a registered activity (excluding the extended day before and after school program), you will need to notify the PTYC 10 days prior to the start of the program to be eligible for a refund.
• In the case of a medical withdrawal within the course of the program, a refund minus a 10% administration fee will be processed when accompanied by a doctor’s note.
• Withdrawal fees will be determined by the PTYC Director and accompanied by a 20% processing fee.
• Refunds will only be given via household credit or a check can be mailed to you.
• Refunds issued by check will be processed within 2 to 4 weeks.
• Account credit will be added at the time of confirmation.
• PTYC reserves the right to change the program location and/or programming staff if needed. Refunds will not be given if this occurs.